RUPAM.BHAKTA
◆ B2B SaaS · Conversational AI / 2026 Live

GetParlix

Your business. Your data. Powered by AI that sounds human.

An AI chatbot and voice assistant that answers customer questions, books appointments, and sends confirmations on any website. It runs 24/7, replies in under two seconds, and goes live with a single line of code. No developer needed.

Live demo React 19Node.jsOpenAI RealtimepgvectorWebSockets
In-chat booking: the assistant taking a date, no forms
In-chat booking: the assistant taking a date, no forms
Role
Product design → full-stack engineering → deployment
Category
B2B SaaS · Conversational AI · Appointment automation
Type
Multi-tenant platform with embeddable widget & voice assistant
✳ What it is

A front desk that never clocks out.

GetParlix is an AI chatbot and voice assistant that lives on a business’s website and works like a front-desk employee who never clocks out. It answers customer questions, books appointments, and sends confirmations around the clock, all in natural, human-sounding conversation.

The whole platform is built so any business can go live in under ten minutes. No developer, no website redesign, no new software to learn. The owner fills in a short onboarding wizard about their business, pastes one line of code into their site, and the assistant is ready to talk to customers.

GetParlix turns a static website into a 24/7 conversation that captures leads, answers questions, and quietly fills the calendar.

Voice mode: the assistant listening on a live site
Voice mode: the assistant listening on a live site
✳ The problem

The gap after 5 p.m.

Customers don’t stop needing a business at 5 p.m., but the front desk does. Calls go unanswered, after-hours enquiries go cold, and staff burn hours every day repeating the same answers. That gap quietly leaks bookings, revenue, and trust, every single day.

60%
of inbound calls miss a live human
20-30%
of after-hours bookings are lost
2 hrs/day
staff spend on repeat FAQs
$40K+
average yearly revenue left on the table

Illustrative figures shown on the GetParlix site to frame the cost of the after-hours gap.

✳ Audience

Who it’s for

Clinics & healthcare

Dental, medical, and wellness practices booking appointments and answering patient questions, all on HIPAA-eligible infrastructure.

Salons, spas & services

Beauty, fitness, and personal-care businesses that live and die by a full appointment calendar.

Local & home services

Trades and service providers that miss calls while on the job but still need to book the work.

Agencies & multi-client

Agencies rolling out branded, white-label assistants across many client websites from one platform.

Because each client’s data is kept separate and the assistant learns only from that business’s own information, the same platform adapts to almost any industry without a custom rebuild.

✳ How it works

Live in three steps.

  1. 01

    Sign up & train

    The owner uploads FAQs, pricing, services, and availability through a guided wizard. GetParlix reads it all and becomes an expert on the business in minutes.

  2. 02

    Paste one line of code

    A single snippet drops into the website. It works with WordPress, Wix, Squarespace, Shopify, or any custom site.

  3. 03

    Bookings come in

    Customers chat, ask, and book 24/7. Confirmations go out automatically by email, SMS, and WhatsApp.

✳ Key features

What it does

24/7 AI chat

Natural conversations for bookings, questions, and reschedules, any hour of any day, answered in under two seconds.

In-chat booking

Real-time availability with clickable time slots, locked against double-booking. No forms, no redirects.

Voice AI assistant

Phone-style, real-time voice conversations for customers who would rather talk than type.

Email + SMS + WhatsApp

Confirmations and reminders sent automatically on whichever channel each customer prefers.

Admin dashboard

A self-service panel to manage bookings, FAQs, documents, availability, and staff in one clean workspace.

Analytics & insights

Track conversions, booking sources, peak hours, and no-show trends in real time.

White-label widget

Match your brand colors, logo, and tone, and drop the GetParlix watermark on paid plans.

Human handoff

When the AI can’t answer, it collects contact details and alerts the team so no lead slips through.

✳ The client dashboard

A control center for the business

Every business gets a self-service control center to run every part of its assistant. No technical knowledge needed.

Documents
Upload knowledge like PDFs, Word docs, and text files that train the assistant on the business.
Onboarding
A guided wizard that captures the business profile, services, products, pricing, policies, FAQs, and booking preferences.
Conversations
Review exactly what customers are asking, with search, date filters, and full transcripts.
Slots & booking history
A live daily availability grid plus a searchable, filterable log of every appointment.
Settings
Control timezone, slot duration, lead time, booking window, and working hours per day.
✳ Screens
A voice call running over the live site
A voice call running over the live site
Admin dashboard: the documents that train the assistant
Admin dashboard: the documents that train the assistant
Scheduling logic, slot duration, and working hours
Scheduling logic, slot duration, and working hours
✳ The payoff

Benefits & business value

It turns attention that used to slip away into booked, confirmed revenue, and gives staff their time back.

Never miss a customer

Captures and answers enquiries 24/7, including the nights and weekends when bookings are most often lost.

More booked appointments

Turns website visitors into scheduled appointments right inside the conversation, with double-booking protection.

Less repetitive work

Handles the routine FAQs that eat hours of staff time each day, so people can get on with higher-value work.

Live in minutes, not months

A ten-minute setup with one line of code. No developer, no redesign, no new platform to learn.

On-brand & trustworthy

A white-label experience that matches the business, backed by enterprise-grade security.

Decisions from real data

Analytics reveal what customers ask, when they book, and where the revenue comes from.

✳ Integrations

What it connects to

Website builders
WordPress, Wix, Squarespace, Shopify, and any site that accepts an HTML block.
Calendars
Two-way sync with Google Calendar, Outlook, and Apple Calendar.
Messaging
Automated confirmations and reminders over Email, SMS, and WhatsApp.
Enterprise systems
Custom integrations and API access, including practice-management systems, on enterprise plans.
Languages
English and Hindi at launch, with French, German, Portuguese, and Arabic on the roadmap.
✳ Security & trust

Built in, not bolted on.

Businesses trust GetParlix with their customer conversations, so security is built into the foundation rather than bolted on afterward.

Per-client data isolation

Every business’s data is sandboxed and kept separate from every other client.

Encryption everywhere

TLS 1.3 protecting data in transit and AES-256 protecting data at rest.

Compliance-ready

HIPAA-eligible hosting with a BAA available, and GDPR-compliant data handling.

Safe fallback

A built-in human-handoff flow captures contact details whenever the AI reaches its limits.

✳ Proven at scale

Running in production

100+
active client sites
2.4M
conversations processed
99.9%
uptime SLA
~180 ms
average response time

Public performance figures for the platform. Responses land in under two seconds.

✳ Under the hood

Technology stack

A modern, self-hosted, multi-tenant platform. I chose the stack for real-time responsiveness, solid AI understanding, and reliable scaling across many independent clients.

Frontend
React 19Component-driven UI for the marketing site, chat widget, and admin dashboard.
ViteFast build tooling and optimized production bundles.
Tailwind CSSUtility-first styling for a consistent, responsive, brandable interface.
React RouterClient-side routing across the dashboard and portal.
Backend & APIs
Node.js + ExpressCore application server and REST APIs powering chat, booking, and the portal.
WebSocketsReal-time, low-latency streaming for live chat and voice.
JWT + bcryptSecure authentication and password protection for client accounts.
ZodStrict validation of incoming data for safety and reliability.
AI, voice & data
OpenAI (language + realtime voice)Natural-language understanding, conversational replies, and real-time voice.
PostgreSQL + pgvectorPrimary database with vector search for AI knowledge retrieval over each client’s documents.
Document processingAutomatic parsing of uploaded PDFs and Word docs into searchable knowledge.
n8nWorkflow automation orchestrating messaging, notifications, and data ingestion.
Infrastructure & DevOps
Docker & Docker ComposeContainerized services for consistent, reproducible deployments.
Nginx reverse proxyTraffic routing and TLS termination in front of the application.
Let’s Encrypt (SSL/TLS 1.3)Automated certificates and encrypted connections end to end.
Self-hosted deploymentFull control over infrastructure, data residency, and scaling.
✳ My role

End-to-end ownership

I designed, built, and shipped GetParlix on my own, owning every layer from the first wireframe to the live production system.

Product & design
Defined the problem, the product vision, the user flows, and the visual design of the marketing site, chat widget, and admin dashboard.
Full-stack development
Built the React front-ends and the Node.js backend, the real-time chat and voice layer, the AI knowledge retrieval, and the appointment-booking engine.
AI integration
Wired conversational AI, vector-based knowledge retrieval, and a real-time voice assistant into one coherent experience.
Deployment & operations
Containerized the platform, set up the reverse proxy, TLS, and workflow automation, and deployed it as a live, multi-tenant service.
✳ In summary

GetParlix turns an ordinary business website into something that’s always awake. It answers instantly, books appointments in real time, and never lets a customer slip away after hours.

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